Frequently Asked Questions

VerifyProduct.ng is a consumer product verification platform that helps users search for product names and NAFDAC registration numbers using the information available in its database. The platform is designed to make product information easier to find and understand.

No. VerifyProduct.ng is an independent platform and is not affiliated with, operated by, or officially endorsed by NAFDAC or any government agency.

You can search using a product name or a NAFDAC registration number. Depending on the available database information, you may find products such as medicines, food products, cosmetics, supplements, and other regulated product categories.

Yes. Enter the NAFDAC registration number printed on the product packaging into the verification search field. Make sure you enter the number carefully because differences in letters, numbers, spaces, or punctuation may affect the result.

You can search using the product name instead. However, product names can be shared by different brands or manufacturers, so review the manufacturer, category, and other available information carefully.

A Verified result means that the information searched for matches a corresponding record available in the VerifyProduct.ng database according to the platform’s verification logic. It does not by itself prove that the physical product in your possession is genuine, safe, or suitable for use.

This status indicates that the available information requires additional attention or that the result does not provide a straightforward verification match. Review the product details carefully and consider checking the information through the appropriate official regulatory channel.

Not Found means that the search did not return a matching record in the available VerifyProduct.ng database. It does not automatically mean that the product is fake, illegal, or unsafe. The database may not contain every registered product.

No. A database match is not the same as physical authentication. A product may have a genuine-looking or copied registration number, while other aspects of the product may still require investigation. Use verification results as information to support a careful purchasing decision, not as the only test of authenticity.

VerifyProduct.ng relies on the information available in its database. A product may not appear because its information has not been included, updated, indexed, or matched by the current search. For an authoritative regulatory confirmation, use the appropriate official NAFDAC verification channel.

Yes. Medicines are one of the major product categories supported by the platform. You can search by medicine name or by the NAFDAC registration number printed on the packaging.

Yes. The platform is designed to cover multiple regulated product categories, including food products and cosmetics, where corresponding information is available in the database.

Check the product name, manufacturer, NAFDAC number, dosage or product form, and other available details again. If the information still does not match, treat the difference as something that requires further attention and consider seeking confirmation through the appropriate official regulatory channel.

Do not rely on appearance or a database result alone. Preserve the packaging and useful purchase information where possible, avoid making unsupported claims about the product, and use the appropriate official reporting or regulatory channel for suspected counterfeit, falsified, or unsafe products.

The platform provides information and guidance about reporting suspicious products. However, VerifyProduct.ng does not replace the official complaint, investigation, or enforcement process of a regulatory authority.

Yes. The consumer verification search is designed to be free to use and does not require a subscription to search the available product information.

No. You can search for available product information without creating an account.

The availability and freshness of information depend on the data that has been added and processed for the platform. Because the database may not represent the complete or latest regulatory record at every moment, important decisions should be confirmed through the appropriate official source.

Yes. Verification can be used as an information check before purchasing a product. Search the product name or NAFDAC number and review the available information before making your purchasing decision.

No. VerifyProduct.ng is designed to make available product information easier to search and understand. It should not be treated as a replacement for official NAFDAC verification, regulatory guidance, inspection, investigation, or enforcement.